Your website is transformed into an easy to use online ordering tool that you and your customers will love. Built on WordPress (over 35% of all the sites run it) and customizable to how you run your operations. The Maui Marketing Restaurant Suite makes you more efficient, more visible, more adaptable, and ultimately more profitable for your business.
We will email you the login and password so you can better envision how this tool can help you in your operations. There will be different interfaces for different roles in your restaurant (owners, managers, and staff members only see what they need to or what you want them to).
Training is quick and easy, and you can be taking orders in as little as 24 hours after sign-up.
Enter your contact info to gain access to our 5-page demo site. You will be able to review everything and even do a test order too!
Let’s face it, making orders over the phone is very inefficient in today’s world. Pickup only and limited seating is becoming the norm at most locations. We learned that restaurants are used to serving a lot more food and needed easy updates right now.
Phone Order Example: If an order takes up to 3 minutes to make and the restaurant has only one phone line and one person taking the order, then they can only take about 20 orders an hour. For some places, that is just not enough to be cost-effective. The order can also be easily mistaken, or the customer may wind up not getting everything they ordered. The server used to be able to upsell them, but now there is no opportunity for that.
The demo restaurant we used is a wonderful Thai restaurant. It took Naia over 20 minutes to place a phone order. It took her more than 5 minutes to communicate her order, but she didnʻt even realize or understand that she’d missed items or also had the wrong spice level set. We still loved our meal, but the experience became a barrier to going through that hassle again.
Today we offer a quick and easy solution for restaurants in Hawaii. Set up and functional to all users, no matter what their device, with the ability to make a booking, order delivery, pay for it, and even leave a tip.
For the restaurant owners and managers, it provides an effective ordering option that doesnʻt take a bite out of your commissions and is customizable to meet your needs. It can do things that a Point-Of-Sale (POS) system canʻt, including things your marketing and sales team will love.
The Maui Marketing Suite, built on WordPress, brings decades of Internet marketing experience to every business owner. It simplifies your interaction online and provides a platform for you to dominate your market.
The Suite is your best move to getting set up with your online ordering system. Get a website, a full online menu, with quick payments and easy order management. Minimum 1-year Commitment
Get a great website tailored for your restaurant, built on WordPress. Itʻs easily customizable with our visual editor. Managing your site content has never been simpler as we customize the interface just for you.
We are here every step of the way. Hosting the site is included in the package on servers that deliver great performance, even for customers on slow connections, using their mobile phones. Our award-winning support team is local to Hawaii. Aloha!
Donʻt worry about your menu, we will convert it all for you. Have you got special requests for each product, customizations, or specific specials? We can handle it all. Our onboarding team will create your menu and will set things up so you can get maximum up-sales.
Need to move certain types of food a little quicker than others? We can set up specials and coupons that will help get your customers to buy what you want them to buy. Provide incentives and supercharge your promotions.
Maui Marketing is a Certified Adwords Partner Agency. We can help you create an effective campaign, set up your merchant center, and get more visible using ads on Bing, Facebook, and Google.
Getting seen locally is super essential, and our system comes set up to allow you to be the #1 restaurant during a search.
Keep in touch with your customers by text. The system can deliver messages by SMS, even if you donʻt have a cell phone. Let your customer know about pickup times and other information—even have an option to market specials to them too!
Bring your delivery service in-house and make it efficient and effective. Control delivery areas, set the timing for orders, including tips, and even allow for special delivery extras. Make your drivers happy, helping them make more money per trip.
Bring in money now using gift-cards. Redeemable by email or special code, they can be set for any amounts and even be limited to certain menu items. Create special emails and messages for birthdays, anniversaries, or to just say Mahalo.
Allow your customers to line up when they want to. Your open time doesnʻt mean that orders canʻt be waiting for you. Allow guests to choose future pickup times so you can keep the kitchen busy from the moment you open for the day.
Your staff relies on tips, but the Internet doesnʻt make it easy for people to do that. We’ll introduce tipping at the checkout by suggesting some percentages to the customer or let them set an amount. People want to show their appreciation, even if they canʻt use cash!
All our systems come with an easy to use online customer payment system. Take credit or debit cards online. Print out receipts, email them, and get payments into your bank within a day or two. Use your own merchant services or let us set you up with great rates.
Do you have more than one location? We can help get them organized and promoted the right way. Customize entries per location, share a menu across locations, and promote them individually. We know how to support growing businesses.
Your guests love certain dishes and tend to order the same way. Make it easier on them with Saved Orders. Allow them to remember their last meal and order it again quickly and easily. Your returning customers will love the simplicity and efficiency.
Do you have a lot of gluten-free or vegan options? Give your customers a personalized experience by creating menus styles just for them. Highlight the House Specials and allow special price add-ons easily. Even suggest new dishes based upon their previous choices.
We encourage you to take control of your entire customer journey. That means having a direct connection between your restaurant and the customer, from online ordering to delivery. Market to your customers and develop them into ambassadors. We support your business in generating new revenue.
There are no commissions, hidden fees, different menu prices, or other sneaky things those services do to make themselves more money. We are on your side.
We offer various low-cost, fixed-fee plans that combine multiple current costs into one valuable package—website, hosting, online ordering, delivery management, and so much more.
Get started by signing your restaurant up for one of our packages. We will then send you an onboarding form so you can provide us with all the information needed to get your business started.
Unsure of what plan to choose? Most places should choose our Full restaurant option. Use one of the forms to contact us if you want something a little different. We can customize a plan that works for you too.
There are no hidden costs. We donʻt charge your customers extra fees at checkout or put a premium on each delivery made—nothing those big APP systems do. We simply provide a platform for you to grow your online business. The more you spend, the more value you will receive.
Our customization team works on an hourly basis and provides notes, so you always have a clear picture of what happens for your business.
We want to help you out, and if cash-flow is a problem, we can still work with you. We love food, so there are always win-win situations. Please email us for details about our special program for Maui Restaurants.
It provides a platform for you to grow your online-based business. Better interact with your customers with a variety of features so you can provide them with the best possible experience.
The suite provides a website, online menu, order payment processing capabilities, connections to marketing tools, and more.
We will start by gathering as much information about your business as possible. We will set up the system based upon what we think is best for your operations.
We then guide you through the platform by chat, email, phone, or Zoom. We will provide you an hour of support to get started and guide you through the platform. We can even come into the restaurant and help if you are in Hawaii.
There are some limitations, but if your company is on our development roadmap, then that is our plan. We want to help businesses by reducing their credit card fees.
So many of our restaurants use services like Stripe, Square, or Paypal, which cost around 3% on average. We support those services, but we feel that companies deserve better. We are working to bring that down to 2% by supporting other “less popular” online payment processors who have a long history of quality service (Costco is one of them).
We ask that you stick with us for at least a year. We take care of our clients and we hope that you will see the value and become an important part of our business ohana.
Right now, most restaurants rely on customers making orders by phone. This is a serious bottleneck that we want to help resolve through a simple online ordering system that allows your customers to make complex orders quickly and will enable you to set the timing to maximize your available resources throughout your open time.
Maui Marketing has the experts to provide you whatever support you need to be successful. We will troubleshoot any issues, provide training for use, help customize your menu, and get your new system live. Once itʻs live, we will be there to help you keep it updated and accessible to your customers.
If you need to make additional, in-depth customizations to make it run better for your operations, thatʻs ok. Itʻs our specialty to make these systems work precisely right for you. We may charge an extra fee based upon your request. Talk to us about what you want to do.
Our phone support team can walk you through the changes and make most of them ourselves. Do you need to see specific information on certain screens? Add buttons, change messaging, or just colors and pictures? We can do all that. Talk to us or submit a customization request once you are signed up.